![]() ![]() It then searches for a key that is named with the reordered GUID in this location: When the Add/Remove Programs function encounters this entry, it reviews the key name and alters it. The programs that are installed via the Microsoft Installer (MSI) file contain an entry in the uninstall key with a Windows Installer value of one ( 1). The older version of Cisco Jabber cannot be removed. When you attempt to install or upgrade Cisco Jabber for Windows Version 9.x or later, the attempt fails and you receive this error message: Error 1714. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. ![]() The information in this document was created from the devices in a specific lab environment. This document is not restricted to specific hardware or software versions. Microsoft Windows Version 10 Operating System (32 and 64 bit).Microsoft Windows Version 7 Operating System (32 and 64 bit).Prerequisites RequirementsĬisco recommends you have knowledge of these topics: This document describes how to resolve a problem that is caused by persistent registry keys when you install or upgrade Cisco Jabber for Windows.
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